1.
Temporary advantages aren't moats. Spirit's unbundling worked until legacy carriers just copied it with basic economy, eroding the entire competitive edge.
2.
Infrastructure scales slower than ambition. Running 167 planes on systems built for 50 led to a 10-day meltdown, 2,800 cancelled flights, and $50M in losses.
3.
Being hated has strategic value. Spirit entering a market dropped competitor fares 20%—proof that even unloved businesses can create consumer surplus at scale.