Friday, May 30, 2008
Tuesday, May 27, 2008
Sunday, May 25, 2008
Saturday, May 24, 2008
Tuesday, May 20, 2008
Monday, May 19, 2008
re?tire
Most people work their whole life towards retirement and them are too old to enjoy it once they get there.
Sunday, May 18, 2008
Saturday, May 17, 2008
Friday, May 16, 2008
Tuesday, May 13, 2008
Sunday, May 11, 2008
Saturday, May 10, 2008
Tuesday, May 06, 2008
Sunday, May 04, 2008
Saturday, May 03, 2008
Good Customers / Bad Customers
Link to WSJ Article
This is a great article on Best Buy selectively choosing their customers. I read it back in 2004 prior to canceling my WSJ subscription but was recently reminded of it. I've recently seen this in person and it really rings true: there are times for customers that you just don't want -- low margin and/or high hassle. You're better not taking their money and focusing on the segment of your market that is going to generate high market / low hassle business for you.
The tough part is that this takes discipline. Everyone's general instinct is more revenue = more profits. But not all revenue is the same and in the heat of battle that becomes difficult.
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